Shipping Policy

This website, zzvdress.com (“ZZV,” “we,” “us”), is operated by JINSHI INTELLIGENT MANUFACTURING TECHNOLOGY CO., LIMITED, RM E48, 7/F, PO SHUN CENTRE, 115 HOW MING STREET, KWUN TONG, HONG KONG. Questions about this policy may be sent to [email protected].

Last updated: August 2026

Shipping is available to the United States and Canada.

Orders are processed through our warehouse and logistics partner network. The shipping method, charge, and order total shown at checkout are the terms that apply to your order.

Processing & Delivery Times

Destination Processing Time Estimated Transit Cost
United States 1–2 Business Days 3–5 Business Days FREE over $49
Canada 1–2 Business Days Shown at checkout $14.99

Delivery estimates begin after processing and are not guaranteed. During high-volume periods, severe weather, or carrier disruptions, delivery may take longer. Please order early when purchasing for a specific event date.

Shipping Carriers & Fulfillment

Orders are prepared and dispatched through our warehouse and logistics partner network. The carrier and service are selected based on the destination and available route. Carrier details and tracking will be included in your shipping confirmation.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email with tracking information. Please allow up to 24–48 hours for the carrier to display the first tracking scan.

Where We Ship

  • We currently accept orders shipping to the United States and Canada only.
  • We do not currently ship to other international destinations.
  • P.O. Boxes and APO/FPO addresses may not be supported by every fulfillment service. Contact us before ordering if you need delivery to one of these address types.

Canadian customers are responsible for any taxes, duties, or import charges not already collected at checkout, where applicable.

Address Accuracy & Modifications

Please review the complete shipping address before placing your order. Contact [email protected] immediately if you notice an error. We will try to update the address before fulfillment begins, but changes cannot be guaranteed once the order enters the fulfillment network.

Lost, Stolen, or Delayed Packages

If tracking shows delivered but you cannot locate the package, check the delivery area, neighbors, and building management, then allow 24 hours in case the carrier scanned the parcel early. If the package is still missing, contact us with your order number.

For a package confirmed lost in transit, we will first arrange a replacement when stock is available. If a replacement cannot be provided, we will issue a refund to the original payment method.

Questions?

Email [email protected]. We typically respond within one business day.