Privacy Policy

Last updated: May 2026

ZZV (“we,” “us,” or “our”) operates zzvdress.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

Information you provide directly:

  • Name, email address, billing and shipping address
  • Payment information (processed securely — we do not store full card details)
  • Order history and purchase preferences
  • Messages you send to [email protected]

Information collected automatically:

  • IP address, browser type, and device information
  • Pages visited, time spent on site, and referring URLs
  • Cookie data and browsing behavior on our site

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders (including dispatching via our US-based logistics partners)
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to your customer service inquiries
  • Send marketing emails via MailPoet if you have opted in (you may unsubscribe at any time)
  • Improve our website, products, and customer experience
  • Comply with legal obligations and prevent fraud

3. How We Share Your Information

We do not sell your personal information. We share it only with trusted service providers who help us operate our business:

  • Payment processors (Stripe, PayPal) — to securely process transactions
  • Fulfillment partners (including US warehousing and multi-channel fulfillment networks) — to pick, pack, and ship your order
  • Email marketing platform (MailPoet) — to send order and promotional emails
  • Analytics providers (Google Analytics) — to understand site traffic and behavior

All third-party providers are contractually required to protect your data and may not use it for their own purposes.

4. Cookies

Our website uses cookies to enhance your browsing experience, remember your cart, and analyze traffic. You may disable cookies in your browser settings; however, some features of the site may not function properly without them.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for 7 years for accounting and legal compliance purposes.

6. Your Rights & US State Specific Disclosures

Depending on your location, you have rights regarding your personal data.

For United States residents, including California residents under the CCPA/CPRA, you have the right to:

  • Access the specific pieces of personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal and fulfillment retention requirements)
  • Opt out of the “sale” or “sharing” of personal information (Note: ZZV does not sell your data)
  • Non-discrimination for exercising your privacy rights

To exercise any of these rights, please email us at [email protected].

7. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

8. Security

We implement industry-standard security measures to protect your personal information, including SSL encryption on all pages. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or requests: